PRODUCT DETAILS
Winter Knitting Hats Winter Women Hat Ladies Girl Stretch Knit Hat With Tag Messy Bun Ponytail Beanie Holey Warm Hats Caps
- Acrylic,Cashmere
- Women Winter Beanie Hat Raw Materials: Eco-friendly Acrylic made, special technical process make the high ponytail beanie hat super soft, cashmere feeling
- Outdoor Sports Ponytail Winter Hats: Perfect for wearing it with your hair in a big messy bun or a ponytail on cold days. Thick knitting design with cotton lining keep you warm enough in cold strong windy days even for outdoor sports, fitness, hunting, running or skiing etc.
- Perfect Messy Bun Beanie: Stretch fit and Flex Fit suitable for most of all head size and face shape; 7.9" long by 9" wide lying flat; head measurement: 57 cm, 22-3/8", Size 7-1/8; We also have awesome matched kids knit ponytail beanie hat to offer
- Unique Gifts Choice: This trendy pretty ponytail hat is a lovely version of the type of hat taking the knitting world by storm. But not as the style as everyone have. If you are looking for a more unique hat gift, then it is. And our ponytail hat contains "0" AZO tested by professional test agent.
- There is a beautiful twist detail closer to your face. This winter hat is a great way to stay warm without having to sacrifice your hairstyle. If you want to wear your hair up or keep a high messy bun hair style, but you need to keep your head warm in the cold winter months, this twist knit ponytail beanie hat is the perfect solution
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $39 | Free | 7 - 20 Business Days |
| Under $39 | $5.99 | 7 - 20 Business Days | |
| Others |
Over $39
|
Free | 10 - 25 Business Days |
| Under $39 | $5.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, different, or not working, jollyhola.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@jollyhola.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-jollyhola.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@jollyhola.com